Alerts and priority integrated with Egelund PTT
Alerts and priority
Prioritise critical events, escalate to dispatch and make acknowledgement and ownership visible.

Alerts and priority · Egelund PTT
EPTT keeps product, hardware and deployment decisions connected instead of treating them as separate purchases.
Controlled customer and operating model
Documented path from configuration to operation
An alert is useful only when responsibility follows it.
Priority, acknowledgement and ownership should sit in the same operational flow as communication.
Function
Highlights configured events so operators can distinguish them from ordinary communication.
Requirement
Requires a defined event source, priority model and response workflow.
Boundary
The public site does not claim certified life-safety, alarm-center or public emergency-call integration.
Source and criteria must be known and tested in the concrete solution.
Priority should reflect the organization’s workflow, not just UI color.
Acknowledgement reflects handling in the EPTT flow; it does not alone prove a physical response.
The organization should define who owns an event after escalation.
